Terms & Conditions

Please find our house rules below:

  • Terms and Conditions

    Booking Policy
    At the time of booking, 50% of the booking will be charged with the remaining balance charged 3 days prior to your arrival date. All bookings made under special promotions are non-refundable and full payment is required at time of booking. These bookings are non-transferable.

    Cancellation Policy
    For direct bookings we have a standard 72 hour cancellation policy. Any cancellations at least 72 hours prior to arrival are fully refundable. Bookings made under special promotions are non-refundable. If you would like to cancel your booking please email us at [email protected]

    For group bookings of 5 or more rooms please note that we have a 7 day cancellation policy.

    Special Rates & Promotions
    Booking under special rates & promotions may have a different booking & cancellation policy. Please refer to the details of the offer when selecting your room.

    Checking in & Out
    Check-in is from 3pm, but you are very welcome to arrive early and leave your bags in our luggage store whilst you head out to explore or relax in the pub.

    Check-out is 11am, but if you would prefer a little more snoozing time just let us know on arrival and we can arrange a late check-out for £20 per hour.

    Dogs
    Our Farmhouse Loft, Farmhouse Loft Double/Twin, Stable, Stable Suite and Barn Suite are all dog friendly.

    Dogs will be charged at £15 per night, per dog, to include a bed, bowls and organic Lily’s Kitchen treats.

    Here are a few house rules if you would like to bring your furry friend along:

    • Dogs should always be kept on a lead in the communal areas

    • Dogs must be supervised at all times

    • Please make every effort to ensure your dog does not disturb our other guests

    • Any damage caused to the room will be charged accordingly

    Children & Babies
    Our Farmhouse Suite, Farmhouse Loft, Farmhouse Loft Double or Twin, Stable, Stable Suite and Barn Suite can all accommodate cots, which we will provide free of charge.

    Our Farmhouse Suite, Farmhouse Loft, Stable, Stable Suite and Barn Suite can also accommodate an extra bed, charged at £30 per night. Please request this in the special requests box so we can ensure your room is set up for your arrival.

    Room Set-Up
    If you are booking our Farmhouse Double or Twin room please let us know whether you would like a double or twin beds.

    Smoking
    We kindly ask that you refrain from smoking inside. If you need to smoke, please ensure that it is outside the front of the hotel away from other guests, and that cigarette butts are disposed of.

    Payments and Balances
    You agree to pay for all and any of your outstanding payments/ bookings/ balances for products or services purchased or confirmed via the site. You agree that Artist Residence may charge your credit card as listed in your booking for any outstanding balances, and for any additional amounts.

    Personal Details
    You agree to provide accurate, current, and complete required information during the sign -up and booking processes.

    Access
    All of the bedrooms in the Main Farmhouse are located on the first floor and we do not have a lift. The Barn Suite, Stable Suite and Stable are all located in converted outbuildings, and situated on the ground floor without any steps, whilst the Shepherd’s Hut is accessible by a small set of steps.

    This is an old farmhouse building and so there are small steps and narrow corridors throughout.

    For more information please email us at [email protected]

    Liability
    Our aim is to make sure you have the best time staying with us! However, in case you don’t, our lawyer friends have insisted that we limit our liability to what you have paid us for. For the sake of legal correctness, we let them write this bit: Artist Residence shall not, except in respect of death or personal injury caused by the Hotel’s negligence or in circumstances of fraud or fraudulent misrepresentation (as or otherwise provided for in these terms), be liable whether in tort, contract, misrepresentation or otherwise for any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by the Hotel, its employees or agents or otherwise) which arise out of or in connection with the provision of the facilities and services under these terms. The Hotel’s total liability in contract, tort, misrepresentation or otherwise arising in connection with the performance or contemplated performance of the services shall be limited to the price paid for those services. All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from these terms. Whilst on the subject of things that none of us want to happen, the Hotel will not be liable for any failure or delay in providing its wonderful facilities or services as a result of events or matters outside its control. Our lawyers again insist we tell you that this includes (but is not limited to) fire; explosion; storm; flood; Act of God; action by the Government or Governmental agency; shortage of goods or materials; strike or lockout; we wonder if they might have been a bit more inventive. In addition we need you to know that “Artist Residence” is the trading name for Artist Residence Limited (“The Hotel”).

  • Terms and Conditions

    Booking Policy
    At the time of booking, 50% of the booking will be charged with the remaining balance charged 3 days prior to your arrival date. All bookings made under special promotions are non-refundable and full payment is required at time of booking. These bookings are non-transferable.

    Cancellation Policy
    For direct bookings we have a standard 72 hour cancellation policy. Any cancellations at least 72 hours prior to arrival are fully refundable. Bookings made under special promotions are non-refundable. If you would like to cancel your booking please email us at [email protected]

    For group bookings of 5 or more rooms please note that we have a 7 day cancellation policy.

    Special Rates & Promotions
    Booking under special rates & promotions may have a different booking & cancellation policy. Please refer to the details of the offer when selecting your room.

    Checking in & Out
    Check-in is from 3pm, but you are very welcome to arrive early and leave your bags in our luggage store whilst you head out to explore or relax in our cafe & bar.

    Check-out is 11am, but if you would prefer a little more snoozing time just let us know on arrival and we can arrange a late check-out for £20 per hour.

    Dogs
    Our Loft rooms, Chapel Suite and Cottage are all dog friendly, and some of our Comfy Double, Comfy Luxe and Super Comfy Luxe rooms also allow dogs. Please let us know in the special requests box if you are bringing a dog and we can ensure you are booked into the correct room.

    Dogs will be charged at £15 per night, per dog, to include a bed, bowls and organic Lily’s Kitchen treats.

    Here are a few house rules if you would like to bring your furry friend along:

    • Dogs should always be kept on a lead in the communal areas

    • Dogs must be supervised at all times

    • Please make every effort to ensure your dog does not disturb our other guests

    • Any damage caused to the room will be charged accordingly

    Children & Babies
    Our Comfy Double & Super Comfy Luxe rooms, Chapel Suite, Sail Loft, Lookout and Cottage can all accommodate cots, which we will provide free of charge.

    One of our Loft rooms and the Lookout have sofa beds which can be made up as a bed for children. The Cottage has two bunk beds making it ideal for families.

    Room Set-Up
    If you are booking our Comfy Double or Twin room please let us know whether you would like a double or twin beds.

    Smoking
    We kindly ask that you refrain from smoking inside. If you need to smoke, please ensure that it is outside the front of the hotel away from other guests, and that cigarette butts are disposed of.

    Payments and Balances
    You agree to pay for all and any of your outstanding payments/ bookings/ balances for products or services purchased or confirmed via the site. You agree that Artist Residence may charge your credit card as listed in your booking for any outstanding balances, and for any additional amounts.

    Personal Details
    You agree to provide accurate, current, and complete required information during the sign -up and booking processes.

    Access
    The hotel is situated within an old Georgian town house over three floors. There are 3 separate staircases that do not connect and no lift. The main entrance is accessed via three steps. Two of our ground floor rooms have an additional separate entrance and access to Vandevour Lane at the side of the building.

    Our Cottage also has its own private entrance from the ground floor, with the living/kitchen area and one bedroom all on the ground floor but with the bathroom located on the first floor.

    Please note that this is an old building, and there are small steps and narrow corridors throughout.

    Liability
    Our aim is to make sure you have the best time staying with us! However, in case you don’t, our lawyer friends have insisted that we limit our liability to what you have paid us for. For the sake of legal correctness, we let them write this bit: Artist Residence shall not, except in respect of death or personal injury caused by the Hotel’s negligence or in circumstances of fraud or fraudulent misrepresentation (as or otherwise provided for in these terms), be liable whether in tort, contract, misrepresentation or otherwise for any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by the Hotel, its employees or agents or otherwise) which arise out of or in connection with the provision of the facilities and services under these terms. The Hotel’s total liability in contract, tort, misrepresentation or otherwise arising in connection with the performance or contemplated performance of the services shall be limited to the price paid for those services. All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from these terms. Whilst on the subject of things that none of us want to happen, the Hotel will not be liable for any failure or delay in providing its wonderful facilities or services as a result of events or matters outside its control. Our lawyers again insist we tell you that this includes (but is not limited to) fire; explosion; storm; flood; Act of God; action by the Government or Governmental agency; shortage of goods or materials; strike or lock out; we wonder if they might have been a bit more inventive. In addition we need you to know that “Artist Residence” is the trading name for Artist Residence Limited (“The Hotel”).

  • Terms and Conditions

    Booking Policy
    At the time of booking at standard rate, 50% of the booking will be charged with the remaining balance charged 3 days prior to your arrival date. All bookings made under special promotions are non-refundable and full payment is required at time of booking. These bookings are non-transferable.

    Cancellation Policy
    For direct bookings we have a standard 72 hour cancellation policy. Any cancellations at least 72 hours prior to arrival are fully refundable. Bookings made under special promotions are non-refundable. If you would like to cancel your booking please email us at [email protected]

    For group bookings of 5 or more rooms please note that we have a 7 day cancellation policy.

    Special Rates & Promotions
    Booking under special rates & promotions may have a different booking & cancellation policy. Please refer to the details of the offer when selecting your room.

    Checking in & Out
    Check-in is from 3pm, but you are very welcome to arrive early and leave your bags in our luggage store whilst you head out to explore or relax in our cafe & bar.

    Check-out is 11am, but if you would prefer a little more snoozing time just let us know on arrival and we can arrange a late check-out for £20 per hour.

    Dogs
    Our Medium rooms and Grand Suite are dog friendly. Dogs will be charged at £15 per night, per dog, to include a bed, bowls and organic Lily’s Kitchen treats.

    Here are a few house rules if you would like to bring your furry friend along:

    • Dogs should always be kept on a lead in the communal areas

    • Dogs must be supervised at all times

    • Please make every effort to ensure your dog does not disturb our other guests

    • Any damage caused to the room will be charged accordingly

    Children & Babies
    Our Medium & Medium Twin rooms, Loft, Club Suite and Grand Suite can all accommodate cots, which we will provide free of charge.

    Our Club Suite & Grand Suite can also accommodate extra beds, charged at £30 per night.

    Room Set-Up
    If you are booking our Medium Twin room please let us know whether you would like a double or twin beds.

    Smoking
    We kindly ask that you refrain from smoking inside. If you need to smoke, please ensure that it is outside the front of the hotel away from other guests, and that cigarette butts are disposed of.

    Payments and Balances
    You agree to pay for all and any of your outstanding payments/ bookings/ balances for products or services purchased or confirmed via the site. You agree that Artist Residence may charge your credit card as listed in your booking for any outstanding balances, and for any additional amounts.

    Personal Details
    You agree to provide accurate, current, and complete required information during the sign -up and booking processes.

    Access
    The hotel is situated over three floors above ground floor, with the bar and lounge located on the lower ground floor. Please note that we do not have a lift. We can allocate rooms on the first floor should this be required subject to availability.

    As this is an old building, there are small steps and narrow corridors throughout.

     Liability
    Our aim is to make sure you have the best time staying with us! However, in case you don’t, our lawyer friends have insisted that we limit our liability to what you have paid us for. For the sake of legal correctness, we let them write this bit: Artist Residence shall not, except in respect of death or personal injury caused by the Hotel’s negligence or in circumstances of fraud or fraudulent misrepresentation (as or otherwise provided for in these terms), be liable whether in tort, contract, misrepresentation or otherwise for any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by the Hotel, its employees or agents or otherwise) which arise out of or in connection with the provision of the facilities and services under these terms. The Hotel’s total liability in contract, tort, misrepresentation or otherwise arising in connection with the performance or contemplated performance of the services shall be limited to the price paid for those services. All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from these terms. Whilst on the subject of things that none of us want to happen, the Hotel will not be liable for any failure or delay in providing its wonderful facilities or services as a result of events or matters outside its control. Our lawyers again insist we tell you that this includes (but is not limited to) fire; explosion; storm; flood; Act of God; action by the Government or Governmental agency; shortage of goods or materials; strike or lock out; we wonder if they might have been a bit more inventive. In addition we need you to know that “Artist Residence” is the trading name for Artist Residence Limited (“The Hotel”).

  • Terms and Conditions

    Booking Policy
    At the time of booking, 50% of the booking will be charged with the remaining balance charged 3 days prior to your arrival date. All bookings made under special promotions are non-refundable and full payment is required at time of booking. These bookings are non-transferable.

    Cancellation Policy
    For direct bookings we have a standard 72 hour cancellation policy. Any cancellations at least 72 hours prior to arrival are fully refundable. Bookings made under special promotions are non-refundable. If you would like to cancel your booking please email us at [email protected]

    For group bookings of 5 or more rooms please note that we have a 7 day cancellation policy.

    Special Rates & Promotions
    Booking under special rates & promotions may have a different booking & cancellation policy. Please refer to the details of the offer when selecting your room.

    Checking in & Out
    Check-in is from 3pm, but you are very welcome to arrive early and leave your bags in our luggage store whilst you head out to explore or relax in our cafe & bar.

    Check-out is 11am, but if you would prefer a little more snoozing time just let us know on arrival and we can arrange a late check-out for £20 per hour.

    Dogs
    Our Bigger Sea View, Bigger Balcony Sea View and Below Deck rooms are all dog friendly. Dogs will be charged at £15 per night, per dog, to include a bed, bowls and organic Lily’s Kitchen treats.

    Here are a few house rules if you would like to bring your furry friend along:

    • Dogs should always be kept on a lead in the communal areas

    • Dogs must be supervised at all times

    • Please make every effort to ensure your dog does not disturb our other guests

    • Any damage caused to the room will be charged accordingly

    Children & Babies
    Our Comfy Sea View, Bigger Sea View and Bigger Balcony Sea View rooms can all accommodate cots, which we will provide free of charge.

    Our Below Deck rooms and Sea View apartment have bunk beds perfect for children.

    Room Set-Up
    If you are booking one of our Comfy Double / Twin rooms please let us know whether you would like a double or twin beds.

    These rooms can also accommodate a third guest on the sofa beds charged at £30 per night. Please add a note to the special requests box to ensure your room is ready for your arrival.

    Smoking
    We kindly ask that you refrain from smoking inside. If you need to smoke, please ensure that it is outside the front of the hotel away from other guests, and that cigarette butts are disposed of.

    Payments and Balances
    You agree to pay for all and any of your outstanding payments/ bookings/ balances for products or services purchased or confirmed via the site. You agree that Artist Residence may charge your credit card as listed in your booking for any outstanding balances, and for any additional amounts.

    Personal Details
    You agree to provide accurate, current, and complete required information during the sign -up and booking processes.

    Access
    Our main entrance has 6 steps leading up to it. The building is split over 5 floors. If you need additional help regarding accessibility please don’t hesitate to contact us and we will try our best to accommodate you.

    Liability
    Our aim is to make sure you have the best time staying with us! However, in case you don’t, our lawyer friends have insisted that we limit our liability to what you have paid us for. For the sake of legal correctness, we let them write this bit: Artist Residence shall not, except in respect of death or personal injury caused by the Hotel’s negligence or in circumstances of fraud or fraudulent misrepresentation (as or otherwise provided for in these terms), be liable whether in tort, contract, misrepresentation or otherwise for any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by the Hotel, its employees or agents or otherwise) which arise out of or in connection with the provision of the facilities and services under these terms. The Hotel’s total liability in contract, tort, misrepresentation or otherwise arising in connection with the performance or contemplated performance of the services shall be limited to the price paid for those services. All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from these terms. Whilst on the subject of things that none of us want to happen, the Hotel will not be liable for any failure or delay in providing its wonderful facilities or services as a result of events or matters outside its control. Our lawyers again insist we tell you that this includes (but is not limited to) fire; explosion; storm; flood; Act of God; action by the Government or Governmental agency; shortage of goods or materials; strike or lockout; we wonder if they might have been a bit more inventive. In addition we need you to know that “Artist Residence” is the trading name for Artist Residence Limited (“The Hotel”).

  • Terms and Conditions

    Booking Policy
    At the time of booking, 50% of the booking will be charged with the remaining balance charged 3 days prior to your arrival date. All bookings made under special promotions are non-refundable and full payment is required at time of booking. These bookings are non-transferable.

    Cancellation Policy
    For direct bookings we have a standard 72 hour cancellation policy. Any cancellations at least 72 hours prior to arrival are fully refundable. Bookings made under special promotions are non-refundable. If you would like to cancel your booking please email us at [email protected]

    For group bookings of 5 or more rooms please note that we have a 7 day cancellation policy.

    Special Rates & Promotions
    Booking under special rates & promotions may have a different booking & cancellation policy. Please refer to the details of the offer when selecting your room.

    Checking in & Out
    Check-in is from 3pm, but you are very welcome to arrive early and leave your bags in our luggage store whilst you head out to explore or relax in our cafe & bar.

    Check-out is 11am, but if you would prefer a little more snoozing time just let us know on arrival and we can arrange a late check-out for £20 per hour.

    Dogs
    Our Boot Room, Workshop, Factory, Loft, Club Suite & Artist Suite are all dog friendly. Dogs will be charged at £15 per night, per dog, to include a bed, bowls and organic Lily’s Kitchen treats.

    Here are a few house rules if you would like to bring your furry friend along:

    • Dogs should always be kept on a lead in the communal areas

    • Dogs must be supervised at all times

    • Please make every effort to ensure your dog does not disturb our other guests

    • Any damage caused to the room will be charged accordingly

    Children & Babies
    Our Workshop, Loft, Club Suite & Artist Suite can all accommodate cots, which we will provide free of charge.

    The Lookout and Boot Room Double or Twin can be booked as interconnecting rooms

    Room Set-Up
    If you are booking one of our Double / Twin rooms please let us know whether you would like a double or twin beds.

    The Club Suite & Artist Suite can accommodate an extra single bed charged at £30 per night. Please add a note to the special requests box to ensure your room is ready for your arrival.

    Smoking
    We kindly ask that you refrain from smoking inside. If you need to smoke, please ensure that it is outside the front of the hotel away from other guests, and that cigarette butts are disposed of.

    Payments and Balances
    You agree to pay for all and any of your outstanding payments/ bookings/ balances for products or services purchased or confirmed via the site. You agree that Artist Residence may charge your credit card as listed in your booking for any outstanding balances, and for any additional amounts.

    Personal Details
    You agree to provide accurate, current, and complete required information during the sign -up and booking processes.

    Access
    Our main entrance has a small step and the building is split over 4 floors. If you need additional help regarding accessibility please don’t hesitate to contact us and we will try our best to accommodate you.

    Liability
    Our aim is to make sure you have the best time staying with us! However, in case you don’t, our lawyer friends have insisted that we limit our liability to what you have paid us for. For the sake of legal correctness, we let them write this bit: Artist Residence shall not, except in respect of death or personal injury caused by the Hotel’s negligence or in circumstances of fraud or fraudulent misrepresentation (as or otherwise provided for in these terms), be liable whether in tort, contract, misrepresentation or otherwise for any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by the Hotel, its employees or agents or otherwise) which arise out of or in connection with the provision of the facilities and services under these terms. The Hotel’s total liability in contract, tort, misrepresentation or otherwise arising in connection with the performance or contemplated performance of the services shall be limited to the price paid for those services. All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from these terms. Whilst on the subject of things that none of us want to happen, the Hotel will not be liable for any failure or delay in providing its wonderful facilities or services as a result of events or matters outside its control. Our lawyers again insist we tell you that this includes (but is not limited to) fire; explosion; storm; flood; Act of God; action by the Government or Governmental agency; shortage of goods or materials; strike or lock out; we wonder if they might have been a bit more inventive. In addition we need you to know that “Artist Residence” is the trading name for Artist Residence Limited (“The Hotel”).