Check-in is from 3pm, but you are very welcome to arrive early and leave your bags in our luggage store whilst you head out to explore or relax in our cafe & bar.

Check-out is 11am, but if you would prefer a little more snoozing time just let us know on arrival and we can arrange a late check-out for £20 per hour.

If you are arriving by train, Bristol Temple Meads is the closest station and is a 20 minute walk or 15 minute taxi ride away.

Bristol Coach Station is a 10 minute walk from the hotel and Bristol Airport is a 30 minute taxi ride.

If you require a pre-booked taxi we recommend Zoom Cars – you can book by calling them on 0117 9555 555.

We do not have an on-site car park.

NCP Bristol St James Barton Car Park is located just a 5-minute walk away and costs £26 per 24 hours.

The Boot Factory is open 7 days a week – a buzzing neighbourhood hangout for night or day, work or play. With a relaxed atmosphere and casual menu this is a fun & friendly hub for both the local community and our guests alike.

From breakfast to bedtime, coffee to cocktails.

Monday – Thursday from 7:30am – midnight

Friday 7:30am – 1am

Saturday 8am – 1am, Sunday 8am – midnight

We welcome dogs in all of our public spaces and in a selection of our bedrooms.

Please note, there is a surcharge of £15 per dog, per night, to include Lily’s Kitchen organic dog treats, bed & bowl. Dogs must be kept on a lead and cannot be left in rooms unattended.

If you’d like assistance with your booking please email us at [email protected]

There are small steps at the entrance to the building, and the hotel is situated over three floors above ground floor, with the bar and lounge located on the ground floor. We have a small lift for access to the first and second floor, but some rooms are still accessed by steps and the third floor is accessible only by stairs.

As this is an old, Grade 1 listed building, there are small steps and narrow corridors throughout.

Children and families are welcome. Our Workshop and Loft rooms can accommodate cots, whilst our Artist Suite & Club Suite both have space for a cot and an extra bed too. Please note, extra beds will incur a surcharge of £30 per night.

We also have some interconnecting rooms including The Lookout & Boot Room Double or Twin as well as some other options. For more information or assistance with your booking please contact us at [email protected]

A member of staff will be available 24 hours a day for any queries during your stay.

The building was built in the 1790’s and whilst we have done everything we can to soundproof the rooms, there may still a bit of noise from room to room.

Some of our bedrooms are located above our bar, and so if you are sensitive to noise please let us know and we will do our best to allocate you one of the top floor bedrooms.

Unfortunately we cannot accept responsibility for items left on our property upon departure however every care will be taken to ensure these are returned to you in a timely manner.

Please note, for recorded delivery or return of large items there may be a small charge.